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Terms and Conditions
Welcome to Pixel LD. These Terms and Conditions outline the rules and regulations for the use of our website and the purchase of our products. By accessing this website and placing an order, you accept these terms in full.
1. Business Identity
Pixel LD operates as a Print-on-Demand (POD) e-commerce store. All products are manufactured and printed through third-party partners upon receipt of a customer’s order.
2. Intellectual Property
Unless otherwise stated, Pixel LD and/or its licensors own the intellectual property rights for all material on this website. You may view and print pages for your personal use, but you must not republish, sell, or duplicate any content without prior consent.
3. Order Acceptance and Pricing
We reserve the right to refuse or cancel any order at our discretion.
Prices for our products are subject to change without notice.
In the event of a pricing error, we reserve the right to cancel any orders placed at the incorrect price.
4. Payment Terms
All payments are processed securely through 2Checkout (Verifone). By providing your payment information, you authorize us to charge the total order amount to your selected payment method. Your financial data is handled according to our Privacy Policy and 2Checkout’s security standards.
5. Print-on-Demand Policy
Since every product is custom-made for the customer:
Orders enter production shortly after being placed. Therefore, modifications or cancellations are only possible within 2 hours of order placement.
Please refer to our Refund Policy for details on defective or damaged goods.
6. Shipping and Delivery
Estimated delivery times are provided as a guide. Pixel LD is not liable for delays caused by shipping carriers, customs clearance, or incorrect addresses provided by the customer. Any additional customs duties or taxes are the responsibility of the buyer.
7. Limitation of Liability
Pixel LD shall not be held liable for any indirect, incidental, or consequential damages resulting from the use of our products or the inability to use our website. Our total liability to you for any claim shall not exceed the amount paid for the specific product in question.
8. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of Bangladesh, and any disputes will be subject to the exclusive jurisdiction of its courts.
9. Changes to Terms
We reserve the right to update or change these Terms and Conditions at any time. It is your responsibility to check this page periodically for changes.
10. Contact Information
Questions about the Terms and Conditions should be sent to us at:
Email: Support@pixelld.com
Website: https:Pixelld.com
Terms and Conditions
Welcome to Pixel LD.
By accessing or using this website, you agree to be bound by the following Terms and Conditions. Please read them carefully before making any purchase.
About Our Business Model
Pixel LD operates a Print on Demand (POD) eCommerce store powered by WooCommerce.
All products are produced and fulfilled through our official production partner Printify.
We upload original designs to Printify, integrate them with our WooCommerce marketplace, and sell products through organic and paid digital marketing channels
Product Customization & Production
All products are made on demand after an order is placed.
Once an order enters production, it cannot be modified, cancelled, or edited.
Customers are responsible for verifying all customization details (text, names, sizes, colors) before checkout.
Pixel LD is not responsible for errors caused by incorrect information submitted by the customer.
Pricing & Payments
All prices are displayed on the website and may change without prior notice.
Payments are securely processed via 2Checkout (Verifone).
Pixel LD does not store or process credit/debit card information directly.
Fraudulent, suspicious, or unauthorized payment attempts may result in order cancellation.
Order Fulfillment, Shipping & Delivery
Production and shipping timelines depend on Printify and its global fulfillment partners.
Estimated delivery times are not guaranteed and may vary due to customs clearance, carrier delays, or external factors.
International orders may be subject to customs duties, VAT, or import taxes, which are the customer’s responsibility.
Returns, Refunds & Replacements
Due to the custom and on-demand nature of our products, returns and refunds are not accepted by default.
Exceptions may apply only in the following cases:
Defective or damaged products
Incorrect item received
Printing errors
To request a replacement or refund:
You must contact us within 7 days of delivery
Clear photo or video evidence is required
Intellectual Property Rights
All designs, graphics, content, and materials displayed on this website are the intellectual property of Pixel LD or its licensed partners.
Unauthorized copying, reproduction, resale, or commercial use of any design is strictly prohibited.
Color & Product Variation Disclaimer
Minor color differences may occur between digital mockups and the final printed product.
Such variations are normal in print production and do not qualify for refunds or returns.
Account Usage & Termination
We reserve the right to suspend or terminate accounts involved in fraud, abuse, or misuse of the website.
Termination does not affect completed or in-progress orders already placed.
Chargebacks & Payment Disputes
Unjustified chargebacks or disputes may result in permanent account suspension.
These Terms and Conditions may be submitted as evidence to 2Checkout during dispute resolution.
Limitation of Liability
Pixel LD shall not be liable for indirect, incidental, or consequential damages.
Our maximum liability shall not exceed the total amount paid for the specific order.
Changes to These Terms
Pixel LD reserves the right to update or modify these Terms and Conditions at any time.
Changes become effective immediately upon being posted on the website.
Contact Information
For any questions regarding these Terms and Conditions, please contact us:
📧 Email: support@pixelld.com
🌐 Website: https://pixelld.com
Frequently Asked Questions (FAQ)
Q: Can I change or cancel my order?
A: Since each item is custom-made just for you, we can only offer changes or cancellations within 2 hours of placing your order. After this window, the item moves into production and cannot be stopped.
Q: I ordered the wrong size. Can I exchange it?
A: Because we print each item specifically for your order, we do not hold inventory for size exchanges. Please refer to our Size Chart on the product page before ordering to ensure a perfect fit.
Q: What if my item arrives damaged or defective?
A: We stand by our quality! If your product arrives damaged or with a printing error, please contact us at Support@pixelld.com within 7 days of delivery with a clear photo of the issue. We will send a free replacement or issue a full refund.
Q: Do you ship internationally?
A: Yes, we ship worldwide. Please note that international orders may be subject to customs duties or import taxes depending on your country’s laws. These fees are the responsibility of the customer.
Q: Is my payment information secure?
A: Absolutely. We use 2Checkout (Verifone), a world leader in secure payment processing. Your credit card details are encrypted and are never stored on our servers.
Q: How long will it take to receive my order?
A: On average, production takes 2–5 business days. Shipping times range from 3–7 business days for the USA and 10–30 business days internationally, depending on your location.